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PDF attached to completed email for only ONE recipient

J
Newcomer
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We have a use case that wants on the completed email notifications, to attached the completed signed pdf to only ONE recipient in the signing order.    Is this possible?  If so, how do you do it?

 

Second question: Regarding attaching the pdf to completed email notifications.  Can this ‘rule’ be defined at the template level?  ex:  Template 1 - yes we want the pdf to be attached to only one role on the template.  Template 2 - we do not want any pdf’s attached to any role on the template.   Is this possible?

Best answer by Jason.Wiswell

Hello!  Unfortunately, attaching the completed documents to the envelope completion email is an all or none option set by the DS Admin at the account level.  There is no way to define whether certain recipients or certain templates can be excluded/included from this behavior.

That is an amazing enhancement request I’ve not heard before, so I highly recommend you submit that via the Ideas tab at the top of the Community navigation header!  Great suggestion for future updates!

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Jason.Wiswell
Docusign Employee
  • Jason.WiswellDocusign Employee
  • Docusign Employee
  • 38 replies
  • Answer
  • August 8, 2024

Hello!  Unfortunately, attaching the completed documents to the envelope completion email is an all or none option set by the DS Admin at the account level.  There is no way to define whether certain recipients or certain templates can be excluded/included from this behavior.

That is an amazing enhancement request I’ve not heard before, so I highly recommend you submit that via the Ideas tab at the top of the Community navigation header!  Great suggestion for future updates!

Jason Wiswell | Principal Product Trainer | Docusign, inc.
N
Community Moderator
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  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • 2554 replies
  • August 22, 2024

Hello @Jneuhausser ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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