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I am not able to update DocuSign Envelope Templates
+1- Newcomer
Best answer by Derrick.Tran
Hello
To create or update DocuSign Envelope Templates you will need to have the DocuSign Administrator permission set assigned to your Salesforce User Profile. Your administrator would need to follow the steps listed HERE.
Another thing to check as a DocuSign eSign Administrator is to verify you have the ability to override reminders and expirations. Support article HERE.
+14- Docusign Employee
- 929 replies
The error message in your screenshot is related to you not having permissions to access the envelope.
Speak to your Salesforce Administrator to grant you higher permissions, if you need to perform the action.
+6- Docusign Employee
- 33 replies
- Answer
Hello
To create or update DocuSign Envelope Templates you will need to have the DocuSign Administrator permission set assigned to your Salesforce User Profile. Your administrator would need to follow the steps listed HERE.
Another thing to check as a DocuSign eSign Administrator is to verify you have the ability to override reminders and expirations. Support article HERE.
1 person likes this
+15- Community Moderator
- 2070 replies
Hi
I hope you are doing well.
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Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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