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How to Lock Recipient Name option prevents recipients from changing their name when adopting a signature?

  • January 22, 2024
  • 1 reply
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How to Lock Recipient Name option prevents recipients from changing their name when adopting a signature?

Best answer by mrave

Hello irfan,

The checkbox for “Lock Recipient name” is an account wide setting and can be changed by your DocuSign Administrator as follows:

Login to DocuSign Web App -> Settings -> Signing Settings -> Signature Adoption Configuration -> Lock Recipient Name

When checked, the recipient will not able to make changes to his name when signing an envelope.

When unchecked, the recipient will be able to make changes to his name when signing an envelope, e.g. adding/removing a middle name or correcting, if there was a spelling error.

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Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 929 replies
  • Answer
  • January 22, 2024

Hello irfan,

The checkbox for “Lock Recipient name” is an account wide setting and can be changed by your DocuSign Administrator as follows:

Login to DocuSign Web App -> Settings -> Signing Settings -> Signature Adoption Configuration -> Lock Recipient Name

When checked, the recipient will not able to make changes to his name when signing an envelope.

When unchecked, the recipient will be able to make changes to his name when signing an envelope, e.g. adding/removing a middle name or correcting, if there was a spelling error.