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My husband and i have processed all of the required paperwork through Docusign to sell a car to Carvana. It’s website states we both must be present when we drop the vehicle off, which will require an 8 hour drive. My husband isn’t healthy enough for such a journey. Was this requirement posted before Carvana adopted Docusign?
+4- Docusign Employee
- 19 replies
Hi
Thank you for reaching out to us. We understand your concern regarding Carvana’s requirement for both sellers to be present at the vehicle drop-off. While DocuSign facilitates the eSignature of documents, we do not determine or influence the policies set by Carvana or any other organization using our platform.
To ensure a smooth process, we recommend reaching out to Carvana directly to discuss any possible alternatives given your situation. They will be best suited to guide you on their requirements and any available options.
+4- Community Moderator
- 51 replies
Hello
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Jenny | Docusign Community Moderator
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