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Completed Docs Link Expiration

  • March 28, 2025
  • 1 reply
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Using the email link for completed Docusign documents, how long does the link access the completed documents for people who don’t have a Docusign account?  Thank you!

 

Best answer by Jenny.Martin

Hello ​@dmaloney,

Thank you for reaching out, and welcome to the Docusign Community!  I appreciate you bringing your question to this Community. Rest assured that I will do my best to help you.

Envelope links in email notifications automatically expire after five clicks or 48 hours. After they have expired, recipients can easily request a new link.

Article: Email Notification Link Expiration

I hope you find this helpful. If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!

 

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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Hello ​@dmaloney,

Thank you for reaching out, and welcome to the Docusign Community!  I appreciate you bringing your question to this Community. Rest assured that I will do my best to help you.

Envelope links in email notifications automatically expire after five clicks or 48 hours. After they have expired, recipients can easily request a new link.

Article: Email Notification Link Expiration

I hope you find this helpful. If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!

 

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.