Customize all of Docusign emails with variables

Hello ​@ACOU ,

Thank you for reaching out to the Docusign Community. 

Docusign eSignature uses two resource files: one for signing and one for email messages. In addition to setting text elements, the signing resource file also controls some of the dialog boxes displayed in the signing view.

Please refer to the link below for more details.

Resource Files

I hope this helps. Please "Select as Best" below if you find the answer to be useful.
 
Best regards,
Marco Paulo| Docusign Community Moderator

Hello ​@marco.tanglao,

I already see your ressource files, could you please answer the question instead ?

Hello ​@ACOU 

Thank you for your response.

You can still edit the email’s text elements for voided, declined and complete. 

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco Paulo | Docusign Community Moderator

Sorry ​@marco.tanglao, your answer isn’t the best as you didn’t answer my initial question

Could someone help me ?

Hello ​@ACOU 

"Voided", "Declined," and "Complete" email text elements can be customized. 

The resource file guide has pages related to these email notifications on what you can customize.

DocuSign Email Resource File Guide

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco Paulo | Docusign Community Moderator