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We recently upgraded out plan to be Intermediate API Plan, which should give us access to 100 envelopes per month - however when I log into my account it says im out of envelopes - how would i resolve.
+2- New Voice
We recently upgraded out plan to be Intermediate API Plan, which should give us access to 100 envelopes per month - however when I log into my account it says im out of envelopes - how would i resolve.
- Community Moderator
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
Apologies for the late reply.
If you are still in assistance, can you provide a screen shot of the error?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Community Moderator
Hello
Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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