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Is there a way to make partial payments using the payment feature?


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Let's say, for example, a person was renting a car from a private rental company but needed to make a deposit of $100 toward their balance which they would pay in full after their trip ends. Is there a way to use Stripe to make a partial payment or deposit toward the overall cost of renting the vehicle and return to the document to pay the final price?

Thank you all for your assistance in advance!

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Best answer by Community Expert 31 May 2023, 21:20

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Userlevel 3

Hello,

Thank you for reaching out here in the DocuSign Community.

Unfortunately no, the payment feature would only allow a single charge (in this case you can add the $100 deposit and later on, when the trip ends, send another document requesting the total payment) or recurring payments.

For more information on a single charge: https://support.docusign.com/s/document-item?bundleId=juu1573854950452&topicId=bjh1573854910327.html&_LANG=enus

For more information on recurring payments: https://support.docusign.com/s/document-item?bundleId=juu1573854950452&topicId=sgt1573854920483.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Userlevel 3

Thank you. That makes sense.

Theoretically, could I add two payment charges, one for a deposit and another for the final payment, in the same document if I add an additional signature box for said person/renter?

Userlevel 1
Badge +12

Hello,

Thank you for reaching back.

Yes, you can add several payment tags on the same document and these will be processed as separate line items, please view the following article under "Can a sender of an envelope use multiple payment tags on an agreement?" for more information: https://support.docusign.com/s/articles/DocuSign-Payments-FAQ?language=en_US

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Userlevel 3

Thank you. That is awesome. Thank you so much for this information. I hope that this helps someone in the future. Take care!

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