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Question

checkbox on ipad or iphone?!

  • 12 July 2024
  • 2 replies
  • 45 views

Hello,

 

This may be a ridiculous question but here it goes. Every time I need to add a checkbox to a document and require the client to validate at least one of the boxes. I’m only able to do this on a Mac or PC browser. This feature is completely unavailable on iPhone or iPad. When I go to do checkbox on, iPhone or iPad. It just gives me one box, there’s no option to Group another box to that or any anywhere you can validate just one box or the other. Can somebody confirm this is correct?

 

thanks :)

2 replies

C
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Userlevel 4
Badge +12

Hello @Smp,

 

Thank you for reaching out here, we want to welcome you to the Docusign Community, I appreciate you bringing your question to this Community.

 

I apologize for any inconvenience this might cause you, we are committed to providing you with the best service possible. Thank you for bringing this matter to our attention, I understand you have some questions about checkboxes on iPads or iPhones.

 

To clarify is this for when creating the envelope or when signing the envelope?

 

Can you provide the current version of the App that you are using?

 

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

 

Let us know if you need further assistance.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C
Rank
Userlevel 4
Badge +12

Hi @Smp,

 

I hope you are doing well.

 

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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