+2Hi everyone,
I've created a Power Automate flow that triggers when a contract is generated. It then creates a DocuSign envelope, retrieves the document from SharePoint, and adds it to the envelope.
The flow runs under a service account, like all our flows. However, the envelope stays in draft under the service account, making it unusable.
How can I automatically change the sender to a specific user within the flow (without manual intervention)?
Thanks in advance!
+8Hello
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and want to assure you that we are fully committed to providing you with the best service possible.
Unfortunately, the envelopes will be sent from the user making the connection with Power Automate. Also, the envelope shouldn't be stuck in draft. To avoid this, kindly ensure you have added the 'Send Envelope' step in your process. Regardless, it will use the connection highlighted below.
I hope I understood and addressed your questions. Let us know if you need further assistance. Thank you!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+8Hello
I hope you are doing well.
If you found my response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post? It helps other community members who might have similar questions. Thank you!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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