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Outlook DocuSign add-in logging out frequently

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We use the DocuSign add-in for Outlook desktop and have to sign in every couple of hours to sign documents. Is there a way to change how long a user stays logged in to the DocuSign add-in?

Microsoft

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mr1Answer

Digital Leader

@chrisaterrell

You should be able to change that in DocuSign settings.

On any DocuSign page- from the top menu choose “settings” then “Security” on the left menu. The ‘timeout’ is one of the first options.

good luck

mr1

MR1

M

mr1

Answer

Digital Leader

@chrisaterrell

You should be able to change that in DocuSign settings.

On any DocuSign page- from the top menu choose “settings” then “Security” on the left menu. The ‘timeout’ is one of the first options.

good luck

mr1

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MR1

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nathaly.monge

Docusign Employee

Hello @chrisaterrell ,

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Best regards,

Nathaly | Docusign Community Moderator
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