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Hello everyone,

I'm encountering an issue with an action in my power automate workflow and I'm hoping someone here can help me resolve it. Here are the details:


Error: Action 'Create_envelope' failed

Error Message:
```
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>
<title>404 - File or directory not found.</title>
<style type="text/css">
<!--
body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}
fieldset{padding:0 15px 10px 15px;} 
h1{font-size:2.4em;margin:0;color:#FFF;}
h2{font-size:1.7em;margin:0;color:#CC0000;} 
h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;} 
#header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;
background-color:#555555;}
#content{margin:0 0 0 2%;position:relative;}
.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;}
-->
</style>
</head>
<body>
<div id="header"><h1>Server Error</h1></div>
<div id="content">
 <div class="content-container"><fieldset>
  <h2>404 - File or directory not found.</h2>
  <h3>The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.</h3>
 </fieldset></div>
</div>
</body>
</html>

 

Description: The action 'Create_envelope' in my workflow is failing with a 404 error. The error message indicates that the file or directory was not found. It suggests that the resource might have been removed, had its name changed, or is temporarily unavailable.

 

Despite these checks, the issue persists. Has anyone encountered a similar problem or have any suggestions on how to fix this?

Any help or guidance would be greatly appreciated!

Thank you in advance.

Turns out its too long, maybe ill put some of the context elsewhere


Hello ​@TheGuyWQuestions ,

Welcome to the Docusign Community and thank you for posting your concerns!

Apologies for the late reply, are you still in need of assistance?

If so, after some research I found that a possible reason of why the error appears is because the "basepath" is incorrect, if you are using the demo account you have to use "https://demo.docusign.net/restapi" if it is on production one you have to use "https://docusign.net/restapi"

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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