Formatting when using DocuSign Template Assistant

Hello @rew1128 ,

Welcome to the Docusign Community and thank you for posting your concerns!

Can you provide a screenshot to have a more visual understanding?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

This is what the template looks like, then when I mark it as “no,” so per the rule, it would “hide” the paragraph, it leaves extra spacing in the formatting where the paragraph would be should I have marked it as “yes” to be included. So, I am having to go back to re-format each generated document.

I am just trying to figure out if this is something I am doing or how I can avoid having to fix each document after I have generated it. It does this both in the DocuSign website and in Microsoft Word.

Thank you!

Hello @rew1128 ,

Thank you for reaching back.

I appreciate the further clarification and screenshots.

Can you try adding this after the endif (on same paragraph/line)?:

{{t:"SuppressParagraph", e: "Include_Quotes != 'Yes'"}}

The SuppressParagraph tag deletes an entire paragraph when the condition is true, so that might help in removing the unnecessary space.

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello, @nathaly.monge!

I added it and it still did not get rid of spacing. I still have this spacing when I added that. I tried reformatting to have no space between the “{{endif}}” and “{{t:"SuppressParagraph", e: "Include_Quotes != 'Yes'"}}” and with a space between each one. It did not make a difference.

Hello @rew1128 ,

Thank you for reaching back.

Can you provide the template you are using?: Download Templates

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello, @nathaly.monge!​​​​

My DocuSign representative and I ended up meeting about other things and I brought them up to her. I am currently having it worked on with Support.

Thank you so much for your time!

rew1128

Hello @rew1128 ,

Thank you for reaching back.

I’m glad to hear, lets keep in touch. I hope you have a great day!

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!