Back to Docusign.com
I’m wanting to integrate Power Auotmate with DocuSign and want to know whether DocuSign Standard supports this. I understand Business Pro allows for integration but I have a customer with Business Standard licenses and I want to be able to tell them whether it’ll work with the licensing they currently have.
Solved
DocuSign License Requirement for Power Automate
+2- Newcomer
- 3 replies
Best answer by tony.ramoutar
Additionally, though we are listed as a Microsoft “Premium” connector, we are in fact available as a standard connector. In other words, you do not need Power Automate licenses for Premium connectors to use the Docusign connectors.
Tony Ramoutar
Sr. Product Manager, Microsoft Integrations
Docusign
+18- Valued Contributor
- 975 replies
+2- Newcomer
- 3 replies
I’m using the built in Power Automate DocuSign premium connectors and everything is working fine with a DocuSign Business Pro account. My question is around whether Power Automate integration will also work with a Standard account.
+2- Docusign Employee
- 6 replies
- Answer
Additionally, though we are listed as a Microsoft “Premium” connector, we are in fact available as a standard connector. In other words, you do not need Power Automate licenses for Premium connectors to use the Docusign connectors.
Tony Ramoutar
Sr. Product Manager, Microsoft Integrations
Docusign
1 person likes this
+2- Newcomer
- 3 replies
Thanks for that Tony
I’ve secured a Standard account and done some testing. I am able to get some of the Power Automate actions to work but some of them that use webhooks like “When an envelope status changes (Connect) (V3)” don’t work for me (error: This Account lacks sufficient permissions. Connect not enabled for account).
You said that DocuSign Connect is now available in Standard. I’m following the KB article on how to enable Connect https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=omo1583277385804.html&_LANG=enus but there is no ‘Connect’ option under the Integration menu. I have a trial of Business Pro and can see the ‘Connect’ menu under integrations.
Any idea how to enable Connect when the Connect menu item isn’t there?
+2- Docusign Employee
- 6 replies
+2- Newcomer
- 3 replies
Thanks Tony. I’ve submitted a ticket. Also, thanks for the info regarding licensing. It’s probably not a frequently enough asked question to put in the FAQ, but there’s not a lot of information out there that I could find in regards to this. I’d have just assumed it wasnt a feature that was available in Standard.
+2- Docusign Employee
- 6 replies
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Most helpful members this week
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationJoin the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Docusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.