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Account Merging Capability

Related products:eSignature
  • June 27, 2024
  • 1 reply
  • 88 views
JohnSantos
Zach MB
Hengfeng Ge
mshealy
+9
  • JohnSantos
    JohnSantos
  • Zach MB
    Zach MB
  • Hengfeng Ge
    Hengfeng Ge
  • Jenny
  • mshealy
    mshealy
  • lcornwell
    lcornwell
  • BGrant
  • matous.koutsky
  • jsul2024
  • hgamble
  • Simon Davies
  • MrsS
  • sdiel
  • 1IMA newbie

Provide a solution for merging or combining two Docusign accounts. This feature is critical for users who have undergone domain changes and need to consolidate accounts to retain old account templates and resolve SSO login issues.

1 reply

Hengfeng Ge
Rising Star
Forum|alt.badge.img+12
  • Rising Star
  • 517 replies
  • July 10, 2024

This is a great idea, and many of our customers have expressed the same need. The ability to merge or combine two DocuSign accounts is critical for users who have undergone domain changes and need to consolidate accounts to retain old account templates and resolve SSO login issues.

We hope that with admin permissions for both accounts, it would be possible to merge them seamlessly.