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Migrate DocuSign Status' that were open but now closed

Related products:Integrations
  • August 15, 2024
  • 1 reply
  • 19 views

Hi, 

I was told that after you use the migration tool to migrate records, the ones in Sent status do not migrate (that is fine) but then once those in Sent are completed, I would like to migrate them to the new object. But I guess that is not an option and that is by design? Please make a way for us to go back and move these few envelopes to the new object so we can only have one DocuSign Status related list on page layouts and we then can eventually uninstall legacy DocuSign - assuming if we uninstall and they aren’t moved over we would lose these records?  

https://community.docusign.com/topic/new?type=idea

1 reply

Hengfeng Ge
Rising Star
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  • Rising Star
  • 514 replies
  • August 18, 2024

I think sharing screenshots of your current configuration along with a description of your use case could help in further troubleshooting the issue, I would appreciate it if you could include these as part of your next response.