Skip to main content
Sticky

Welcome to the IAM Center of Excellence

  • July 11, 2024
  • 1 reply
  • 196 views
Welcome to the IAM Center of Excellence
Nicolas.Pino
Docusign Employee
Forum|alt.badge.img

We are thrilled that you joined!

This community is dedicated to elevating your journey with Docusign’s Intelligent Agreement Management (IAM) solutions. As one of the inaugural members of this first cohort of IAM customers, you are part of an exciting new chapter in Docusign’s history.

What you can expect:

  • Exclusive programming and resources led by Docusign experts and product developers

  • An opportunity to provide feedback that will influence the improvement of Docusign’s IAM solutions

  • Quick resolutions to your questions, from Docusign support and the combined knowledge of fellow IAM customers

  • A professional network of peers who are also on the cutting edge of IAM

Pinned at the top, you’ll find upcoming events that we encourage you to participate in, along with IAM self-paced content.

We welcome your contributions to this space and look forward to growing together! 

Links:
How to use IAM (Video Playlist)

IAM Learning Plans


How to Start a Great Conversation in Docusign Community Groups

Docusign Community Groups are a space to exchange ideas, share experiences, and level-up together. Whether you're discussing industry trends, lessons learned, or looking for feedback on best practices, the key to meaningful conversations is starting with a well-structured post.

Here are some tips to spark engaging and valuable discussions:

1. Start with a clear and descriptive title

Your title should grab attention and clearly convey the topic of discussion.

Example:
"What’s next for AI in contract management? Let's discuss!"
"Question about AI and contracts."

A compelling title invites members to engage and share their perspectives.

2. Share context and your perspective

Set the stage by explaining why this topic matters. Are you seeing a new trend? Facing an industry shift? Curious about how others handle a challenge?

Example:
"More companies are exploring AI for contract analysis, but I’m seeing mixed results. Some say it speeds up review, others worry about accuracy. If you’ve tested AI tools in contract management, what’s your take? Have you seen tangible benefits?"

Providing your viewpoint makes it easier for others to respond thoughtfully.

3. Ask an open-ended question

Encourage discussion by asking questions that invite different perspectives, rather than simple yes/no answers.

Example:
"What strategies have helped you get leadership buy-in for CLM initiatives?"
"Do you think leadership buy-in is important?"

The best questions spark conversation and encourage diverse insights.

4. Invite members to share their experiences

Make it clear that you're looking for real-world input, not just generic advice.

Example:
"For those who have moved from manual processes to automated contract workflows, what were your biggest lessons learned? Any surprises along the way?"

This encourages members to share insights from their own journey.

5. Be engaging and appreciative

Show enthusiasm for the discussion and acknowledge contributions.

Example:
"Looking forward to hearing everyone’s thoughts! If you’ve tackled this challenge, I’d love to hear what worked (or didn’t) for you."

Quick Recap

✅ Use a compelling title that invites engagement
✅ Share context and your perspective to spark discussion
✅ Ask open-ended questions to encourage diverse insights
✅ Invite members to share real-world experiences
✅ Be appreciative and keep the conversation flowing

By following these tips, you’ll start richer, more insightful conversations that help everyone in the Docusign Community Groups grow and level up in their industries.

 

Is this content helpful?

1 reply

Justin Jiang
Digital Collaborator
Forum|alt.badge.img+11
  • Digital Collaborator
  • 205 replies
  • August 9, 2024

I am glad to be part of this group. I am big believer of AI and the fruits it will bring!


Reply