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For public sector agencies, efficient and secure agreement processes are foundational to providing timely services and fulfilling missions. Docusign Intelligent Agreement Management (IAM) offers agencies key capabilities to streamline and secure the signing phase of their agreement workflows, helping them address common challenges in managing agreements at scale.
Insights and capabilities for public sector success:
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Security and authentication: Public sector agreements require robust security to maintain trust and meet regulatory standards. Docusign IAM incorporates layered security features and identity verification options to help ensure that agreements are signed securely and authenticated accurately, safeguarding sensitive government transactions.
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Flexible signing options: Docusign IAM provides various signing methods that allow agencies to meet both internal teams and constituents on their preferred platforms, from mobile devices to embedded applications. Notifications through SMS, email, and other channels ensure signers can respond in a timely manner, reducing potential delays in public service delivery.
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Accessible and compliant: Accessibility is central to inclusive service delivery in government. Docusign IAM aligns with regulations like eIDAS and the ESIGN Act and prioritizes accessibility for visually impaired users. These features ensure that all users can complete and interact with agreements effectively, a critical aspect for agencies committed to equitable service.
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Seamless integration: To enhance productivity, Docusign IAM integrates with tools commonly used in government, such as Microsoft 365, Salesforce, and ServiceNow. By embedding agreement management within existing systems, agencies can reduce process friction, allowing employees to manage agreements without leaving their daily tools.
As the public sector increasingly embraces digital solutions in line with the 21st Century Integrated Digital Experience Act (IDEA), solutions like Docusign IAM provide essential support for accelerating e-signature adoption and optimizing agreement workflows.
👇Let us know in the comments what questions you have about these capabilities or share how you’re leveraging them to fulfill policy mandates and deliver better experiences to constituents.