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Unable to add DocuSign for Word Add-in

  • 16 January 2019
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Userlevel 4
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Office Professional Plus 2016 v16.0.4738 64 bit

getting ADD-IN Error

can any one help me please

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Best answer by Community Expert 16 January 2019, 23:39

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Userlevel 1
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Per the DocuSign for Word guide looks like you may have a slightly older version than is supported....

https://support.docusign.com/en/guides/DocuSign-for-Word-2016

If you don't see the DocuSign for Word tab in the Word ribbon, you are using an unsupported version of DocuSign for Word. You must upgrade to Word 2016 (Windows Build 16.0.6868.1000 or later, or Mac Build 15.33 or later). 

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