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Question

Google Workspace App Broken

  • November 12, 2024
  • 3 replies
  • 109 views

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When I follow the instructions / link on the Google Workspace integration page (https://www.docusign.com/integrations/google), which links to the Google Workspace appstore, the appstore link is broken and just returns a 400 Error:

https://workspace.google.com/u/0/marketplace/app/docusign_esignature_for_google_workspace/469176070494

Is the Google Workspace integration discontinued?

3 replies

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  • Newcomer
  • 2 replies
  • November 12, 2024

Same issue here.  I have users who have the Google Workspace add-on and it is working fine, but it is not available in the Google Workspace marketplace to add for new users, and the links on Docusign’s website lead to errors.  I need to be able to add this for other users.


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  • Newcomer
  • 1 reply
  • November 12, 2024

Brand new customer experiencing the same issue.  I sure hope this isn’t a discontinued feature as this was a significant factor is our decision to go with DocuSign.


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  • Community Moderator
  • 2070 replies
  • November 27, 2024

​Hi ​@TravisW, ​@grablair, ​@JohnMIHC,

 

I hope you are doing well.

I would like to confirm if you are still experiencing the same issue? 

I have accessed the link, but I was not able to replicate the behavior you describe. If you solved your issue by following a specific set of steps, we would really appreciate it if you could share the solution and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!