Go live Review Declined

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when trying to go live with my docusign app, the first set of review passed but after i enter details of the production account, there seems to be another review which is declined without any reason.

A

Adrian Dev

Digital Collaborator

Hello Andresbaron,

Thank you for contacting Docusign Customer Support.

Please make sure you logout of every window/tab with a DocuSign account open (using the logout button, not just closing the tab).

Then login into your test account and try the GoLive again. It will also help to do it using incognito/inPrivate browsing.

Best regards,

Adrian | Docusign Developer Support

docusign.com

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