Disable App in eSign Production

Forum|Forum|1 year ago
January 27, 2025
1 reply
129 views

Hi there.

I have recently promoted an App from the Development Environment to Production. The intention is to replace an existing, live App already there. I do not see an option to ‘disable’ or deactivate the current live App. Any suggestions on this ?

Thanks

CB

E

Eduardo.Silva

Docusign Employee

Hello @colmbyrne,

There is no option to delete an integration key in a Production Account or a Demo Integration Key that was promoted to Production. What you can do is removing the authentication parameters from this integration, and it will be disconnected, and you can use the new one in its place.

Thanks,

Eduardo | Dev Support Team

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