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Developer Go live is not Approving from last 7 Days


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Hi Successfully Complete 20 Attempts for Developer API testing, So when i click into Go Live then Status said , that can take upto 48 hours , but i am still waiting from last 7 Days for Approval, Docusign  is not Approving it .. Please help me to Approve it … i am very disappointed from Docusign Support , Very Very Confusing … 

 

11 replies

Hengfeng Ge
Rising Star
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  • Rising Star
  • 465 replies
  • December 9, 2024

please open a case with support team. We not meet this issue before. it is always approved in 20 minutes for us.

 

FreeLink/甫连信息

🌍 DocuSign Partner | Partner Profile

🏆 DocuSign 2024 APAC Reseller Growth Partner of the Year

🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

📊 DocuSign Community Leaderboard Top 5 contributor.

🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.


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  • Author
  • New Voice
  • 8 replies
  • December 10, 2024

I already open the Case with the Support Team, They Said, We also not meet this issue, Expert Developer will approve it.. Please Check these Screen Shots.. Please give me any suggention , which one will deal this, i am still waiting from many days

 

 


Hengfeng Ge
Rising Star
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  • Rising Star
  • 465 replies
  • December 10, 2024

@Fasih where is the region of your account? US or EU? We go live account customer’s account for EU this afternoon, it is approved in 20 minutes. 

 

FreeLink/甫连信息

🌍 DocuSign Partner | Partner Profile

🏆 DocuSign 2024 APAC Reseller Growth Partner of the Year

🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

📊 DocuSign Community Leaderboard Top 5 contributor.

🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.


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  • Docusign Employee
  • 59 replies
  • December 10, 2024

Hello ​@Fasih,

 

As ​@Hengfeng Ge mentioned, if you performed the Go-Live review and it was successful, you need to open a ticket with the Developer Support Team as they can verify and guide you of possible causes to block your Go-Live.

 


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  • Author
  • New Voice
  • 8 replies
  • December 11, 2024

 ​@Eduardo.Silva  ​@Hengfeng Ge    I already open the Case with the Support Team, They Said, We also not meet this issue, Expert Developer will approve it.. Please Check these Screen Shots.. Please give me any suggention , which one will deal this, i am still waiting from many days,

Please check it .. Our Region is USA 
am@andreasmichaels.com
Account #31424175
Just Sell Your House

 


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  • Author
  • New Voice
  • 8 replies
  • December 11, 2024

i cannot able to find Developer Support Team for open a Ticket , that is moving into Production Account … Please please please please please Approve it, I am very upset by using Docusign Team .. I will never recommend Docusign to any of my Client , Very Frustrating Responses ….. 


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  • Author
  • New Voice
  • 8 replies
  • December 11, 2024

@Hengfeng Ge  ​@Eduardo.Silva 
Please let me how can i contact with Docusign Developer Support team , Stack Overflow are also delete or Post .. 
Please Check it .. PLease please Help to find the Developer Support Teams… Production Support team suggest me to talk with StackOverflow for Developer Connection … Please Help Please Help Please Help …… 

 


Hengfeng Ge
Rising Star
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  • Rising Star
  • 465 replies
  • December 12, 2024

@Fasih Have you try to create a new integration key and golive it? Please contact me in private message ff you need consultanting service for Docusign eSignature integration. 

 

FreeLink/甫连信息

🌍 Docusign Partner | Partner Profile

🏆 Docusign 2024 APAC Reseller Growth Partner of the Year

🌟 The only Docusign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

📊 Docusign Community Leaderboard Top 5 contributor.

🚀 Expertise in Docusign integrations with on-premises systems for leading enterprises across various industries.


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  • Author
  • New Voice
  • 8 replies
  • December 13, 2024

I did not generate it … But again let me generate the New Key and again start 20 Successfull Attempts … Let See...


Hengfeng Ge
Rising Star
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  • Rising Star
  • 465 replies
  • December 13, 2024

@Fasih Has it approved success? thanks.

 

FreeLink/甫连信息

🌍 Docusign Partner | Partner Profile

🏆 Docusign 2024 APAC Reseller Growth Partner of the Year

🌟 The only Docusign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

📊 Docusign Community Leaderboard Top 5 contributor.

🚀 Expertise in Docusign integrations with on-premises systems for leading enterprises across various industries.


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  • Author
  • New Voice
  • 8 replies
  • December 28, 2024

@Hengfeng Ge Thank you so much for your Help


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