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Trusted IP ranges

  • February 22, 2016
  • 4 replies
  • 137 views

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What are the IP ranges we can expect DocuSign API traffic from? I've seen the Saleforce article but not sure if the same IP ranges apply?

https://support.docusign.com/guides/dfs-admin-guide-add-ip-ranges

Best answer by Community Expert

Welcome to the community, 

Yes, those still apply. You can also see the full list on our  (https://trust.docusign.com/en-us/trust-certifications/ip-ranges/?utm_campaign=EMEA%20Customer%20Communication%20-%20June%202016&utm_medium=email&utm_source=Eloqua&elqTrackId=E7268EA6EF035E2BC5F40EB491C2E892&elq=3a7515475a9b4928973b76d9be7de431&elqaid=22787&elqat=1&elqCampaignId=) Trust Center

Happy DocuSigning, 

Marc

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  • Docusign Employee
  • 1935 replies
  • Answer
  • February 22, 2016

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This URL not show the IP address range, subnets, LIR or your AS etc.

I see traffic from IPv4 162.248.186.11 and I cannot be sure that this IP will be always the same.


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Any answer?


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Account ID: 512523119

https://www.docusign.com/trust/security/esignature give some IP range but DocuSign API not use them when he connect to us. Your outcomming traffic who is my incomming traffic is not from your document.

I check all your IP and Akamail CDN both IP from DNS record A. But non of them are connecting to me. I see that list from internet:

45.143.220.77

198.143.155.139

198.143.155.138

216.243.31.2

185.173.35.1

167.86.86.24

45.134.179.240

52.79.212.94

169.197.108.203

169.197.108.6

5.188.210.139

5.188.210.101

213.32.122.82

146.88.240.4

146.88.240.33

184.105.247.247

184.105.247.252

185.143.223.126

61.219.11.153

89.248.162.172

82.102.173.83

198.108.66.67

198.108.66.64

198.108.66.84

198.108.66.80

and one or few of them are TRUE DocuSign IP who give us a answers from DocuSign API.

Please describe correct one list of IP range.