Is it possible that docusign signs the s-mime mails with a company certificate so that the users can be sure it is not phishing and a genuine e-mail?

  • 10 May 2023
  • 1 reply

Userlevel 4
Badge +6

We have a lot of phishing mails pretending to be from docusign. We have had an awereness training for the users, but it should be really awesome if we could let docusign sign the e-mails with a certificate so that the users are sure that it is from our company. Is this possible or on a roadmap?


Best answer by Community Expert 10 May 2023, 16:48

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1 reply

Userlevel 1
Badge +12


Thank you for reaching out here in the DocuSign Community.

We apologize for the inconvenience, but currently, there is no option available, however, thank you for this information. It will be provided to the appropriate team for review and action will be taken as needed.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

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