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Hi Team

How DocuSign manages the data of different customers in  Multi-tenant developer account for ISV . 

Hello, @Saragadam Bhanu 

 

For sure, a strong Security and Privacy configurations in a developer or production account is crucial to the business.

 

Since this is a sensitive information, for example, Obscuration is one of the methods to protect data from cyber criminals so DocuSign does not expose information like the one requested.

 

My suggestion:

  1. Visit our Trust center then check this out: https://www.docusign.com/trust/security
  2. On the bottom of that page there are more resources that can be accessed.
  3. If you have a specific question, the channel to help you in this case is our Support center.
    How do I open a case in the DocuSign Support Center?
    or
  4. Please see the following announcement regarding important changes to Docusign Live Inbound Phone Support: https://support.docusign.com/s/articles/Upcoming-Changes-to-Live-Inbound-Phone-Support?language=en_US

I hope that helps!

Best,

Alexandre


OEM ISVs have tools available to provision/clone accounts. You should not have all of your customers’ transactions originating from a single account. More here: https://developers.docusign.com/partner/isv-license-oem-implementation/


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