Hi Team
How DocuSign manages the data of different customers in Multi-tenant developer account for ISV .
Hi Team
How DocuSign manages the data of different customers in Multi-tenant developer account for ISV .
Hello,
For sure, a strong Security and Privacy configurations in a developer or production account is crucial to the business.
Since this is a sensitive information, for example, Obscuration is one of the methods to protect data from cyber criminals so DocuSign does not expose information like the one requested.
My suggestion:
Please see the following announcement regarding important changes to Docusign Live Inbound Phone Support: https://support.docusign.com/s/articles/Upcoming-Changes-to-Live-Inbound-Phone-Support?language=en_US”
I hope that helps!
Best,
Alexandre
OEM ISVs have tools available to provision/clone accounts. You should not have all of your customers’ transactions originating from a single account. More here: https://developers.docusign.com/partner/isv-license-oem-implementation/
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