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Question

Regarding AutoSign flow

  • February 20, 2025
  • 1 reply
  • 20 views

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Hi Team,

Actually we are using “#Automatically send to eSign”  flow in DocuSign. Previously it used to work but recently flow got broken and we are getting response as Draft from Docusign and not sending for Signature automatically even though we are providing anchor signature details in request body.

Can you please let us know what might be the issue ?

Thanks in anticipation!

Regards,

Bhaskari.

1 reply

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Hi ​@arjunkishorkumar.govani,

If "status": "created" is set instead of "status": "sent" in the request, the envelope will be saved as a Draft instead of being sent automatically.

Please also verify that you are using the same authenticated API user who was originally granted the necessary permissions to send envelopes.