Python API: Phone Number Authentication

I’m trying to use the phone number auth for my python API.

I’m already using the API to get the workflow ID and I’m getting this value:

'c368e411-1592-4001-a3df-dca94ac539ae'

However, I’m still getting this error:

HTTP response body: b'{"errorCode":"IDENTITY_WORKFLOW_INVALID_ID","message":"The identity workflow ID specified is not valid."}'

Any idea on this?

Thanks!

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Hi Kensev,

Thank you for the details.

We would recommend using the API Logging to see the information that goes out from your code to the server using this guide:

API Logging in DocuSign

We hope this helps.

Best regards,

Adrian
DS

Hi @Adrian Dev ,

Should I send the logs privately to you?

I don’t think it’s safe to just put the logs here.

Thanks!

Hi @Adrian Dev ,

Upon further checking, it seems that the “identity_verification” is empty.

I’m trying to follow this documentation on how to add id verification:

How to add ID Verification to an account? (docusign.com)

However, I can’t seem to find “eSignature Settings and Identity Verification.

Can you help me with this?

Thanks!

Hi Kensev,

You have to create a case in DocuSign Support to request IDV added to your test account.

Regards

Adrian

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