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Question

I managed to connect to dev API but i cannot do same on Production

  • March 11, 2025
  • 1 reply
  • 16 views

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Are these url s correct? $baseUrl = "na3.docusign.net/restapi";

$consentUrl = "https://account.docusign.com/oauth/auth?response_type=code&scope=$scope&client_id=$clientId&redirect_uri=$redirectUri";

 

the JWT headers

$payload = [

        'iss' => $clientId,

        'sub' => $apiUserId,

        'aud' => 'account.docusign.com',

        'scope' => 'signature impersonation',

        'iat' => $now,

        'exp' => $now + 3600 // 1 hour expiration

    ];

 

$tokenUrl = "https://account.docusign.com/oauth/token";

$config=$apiClient->getConfig();

    $config->setHost('https://na3.docusign.net/restapi');

1 reply

Ivan.Dinkov
Docusign Employee
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  • Docusign Employee
  • 35 replies
  • March 12, 2025

Hi ​@dgh11 
You can confirm the baseURL by going to Admin > Apps and Keys. The baseURL for your account should be in the top right of the screen. 

Unfortunately, without the actual error, integration key, and user ID we can not confirm what went wrong.

Please DM me the error and the integration key?

 

Thank you