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I am using an C# example for sending documents to recipients and that works, but I want to send to an agent since I will not know the recipients, but when I add the Agent, the email never prompts for the signer emails to forward to?

 

   Agent agent1 = new Agent
   {
       Email = signerEmail,
       Name = signerName,
       RecipientId = "1",
       RoutingOrder = "1",
   };
  
   // Add the recipients to the envelope object
   Recipients recipients = new Recipients
   {
       Agents = new List<Agent> { agent1 },          
   };
   env.Recipients = recipients;

So, I need to set the Signer email and name both to an empty string then it works.


Hello,

This is Alice, Developer Support Engineer at Docusign. It is nice to meet you. :)

 

We will need to check the context of agent usage with C# in more detail. Please create a new case with us via this link: https://support.docusign.com/s/createCase and make sure to select APIs & Development as case category.

Upon sending a new case, please provide us with the integration key used, a sample envelope ID in which agents as recipients were used, if any, and, as possible, C#'s .cs file including the referenced code. 

 

We will return to you as soon as we can to your new case.

Thank you in advance!

 

Alice Goglione (she/her) | Developer Support Engineer II

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