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Docusign Create

  • 13 May 2024
  • 4 replies
  • 49 views

How to create an envelope  with allowMarkup enabled using docusign Rest API?

 

I am facing issues while creating an envelope.

Docusign error: CANNOT_ALLOW_MARKUP: Account does not have permission to set Allow Markup."

 

This error occurs only for few templates. Can someone help me in fixing the issue.

 

@Prabu

It looks like the Docusign account you are trying to use does not have that feature enabled. This could be because it is not supported in the Docusign plan or the feature is included but not enabled on the account.

If not enabled on the account but available in the plan, your Docusign Administrator can enable the feature under “Settings → Signing Settings → Recipients → Allow recipients to edit documents”

You can only leverage functionality via the API that is accessible in the Docusign eSignature Web App as well, which is also build on the Docusign REST API.

Please review this Docusign Support article for further information.

 


Thanks for the quick support.

 

How to see if this is enabled in my account?

 

How can I achieve this with REST API?


@Prabu

Check after logging into the Docusign eSignature Web App under
“Settings → Signing Settings → Recipients → Allow recipients to edit documents”

When enabled in the account, it will look like the last entry on the following screenshot:

 


@Michael.Rave yes, thank you. It worked! as expected after updating the setting.


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