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Hi,

Im using the Docusign eSignature REST API (c#) to create envelopes for recipients for signing.

I require my recipient to either sign the document by selecting a signature or by free hand drawing signature. 

Currently only the option to select a signature is showing, I see no option to choose to draw as well as select a predefined signature. 

I have gone into the Settings page then Signing Settings and configure the Signature Adoption configuration, and enabled the option for drawn eSignatures as suggested here :Drawn Signature | Community but this didn't work for me.

This is my code: - as you can see i just have one signature achor , and one signed date achor.

  SignHere signHere = new SignHere
  {
      AnchorString = "**signature_1**",
      AnchorUnits = "pixels",
      AnchorYOffset = "10",
      AnchorXOffset = "20"
  };

  DateSigned mydate = new DateSigned
  {
      AnchorString = "**signed_date**",
      AnchorUnits = "pixels",
      AnchorYOffset = "2",
      AnchorXOffset = "20",
      FontSize = "Size8"
  };

  // Your recipients can navigate from tab to tab either by scrolling through your document, or you can set a tab order 
  Tabs signerTabs = new Tabs
  {
      SignHereTabs = new List<SignHere> { signHere },
      DateSignedTabs = new List<DateSigned> { mydate }
  };
 

Is there something i am missing here ? I seem to have access on my account to enable the Draw Signature option. But only get the option to select a predefined signature. 

 

@alicia It’s possible the draw signature option might not be enabled. You can verify it is enabled by going to “Admin” → “Signing Settings” → “Signature Adoption Configuration” → and unchecking “Disable draw signature” If it is turned on. 

If this is currently not enabled a support case would be the suggested next step for further troubleshooting. 


No as i mentioned above i checked the Draw Signature option and Disable draw signature is unchecked. 


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