400 with response Body: '{"errorCode":"USER_AUTHENTICATION_FAILED","message":"One or both of Username and Password are invalid."}'

Question

After I moved the program to production, when I called envelopesApi.createEnvelope(accountId, envelopeDefinition), I got this error.Error while requesting server, received a non successful HTTP code 400 with response Body: '{"errorCode":"USER_AUTHENTICATION_FAILED","message":"One or both of Username and Password are invalid."}'

what should i do

Lucas.Machado · Answer

Hi ​@zhang- If you are using the same code from yourDemo App, double-check your Production account ‘Apps and Keys’andadjustyour code with the new information. Any of the following items may trigger this issue when incorrect:User IDAPI Account IDAccount Base URI (if you’re not using /userinfo/)App Private Key (for JWT Auth)Secret Keys (for Authorization Code Grant)

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