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Wrong information captured and submitted.


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I entered the incorrect postal address on the form and submitted it in error. How do I rectify the issue? 

Best answer by nathaly.monge

Hello @Joachim Mohale ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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2 replies

JohnSantos
Valued Contributor
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  • Valued Contributor
  • 986 replies
  • May 10, 2024

@Joachim Mohale - Your best option is to contact the sender of the envelope and ask them to resend the envelope so you can submit the correct postal address.


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  • Community Moderator
  • 2554 replies
  • Answer
  • May 24, 2024

Hello @Joachim Mohale ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!