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Newcomer
May 10, 2024
Solved

Wrong information captured and submitted.

  • May 10, 2024
  • 2 replies
  • 154 views

I entered the incorrect postal address on the form and submitted it in error. How do I rectify the issue? 

Best answer by nathaly.monge

Hello @Joachim Mohale ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

2 replies

JohnSantos
Guru
Guru
May 10, 2024

@Joachim Mohale - Your best option is to contact the sender of the envelope and ask them to resend the envelope so you can submit the correct postal address.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Docusign Employee
May 24, 2024

Hello @Joachim Mohale ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!