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Why can't I make check boxes "required"? In a test, person signing, didn't get signposted to the check boxes when using "next" clic so missed them altogether. The check boxes are an important part of the consent form. It won't be valid without them

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Why can't I make check boxes "required"? In a test, person signing, didn't get signposted to the check boxes when using "next" clic so missed them altogether. The check boxes are an important part of the consent form. It won't be valid without them. Thx

eSignature

C

Community ExpertAnswer

Docusign Employee

Hello,

Thank you for reaching out here in the DocuSign Community.

Checkboxes are optional and can not be set up as required as other standard fields would, you would need to set up a validation for the checkboxes that will make them required (depending on the setup you choose).

For more information, please view: https://support.docusign.com/s/document-item?bundleId=gbo1643332197980&topicId=szs1578456506954.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

C

Community Expert

Answer

Docusign Employee

Hello,

Thank you for reaching out here in the DocuSign Community.

Checkboxes are optional and can not be set up as required as other standard fields would, you would need to set up a validation for the checkboxes that will make them required (depending on the setup you choose).

For more information, please view: https://support.docusign.com/s/document-item?bundleId=gbo1643332197980&topicId=szs1578456506954.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Translate

C

Community Member

Legacy User

Thank you for getting back to me so quickly. Unfortunately the link you sent won't open for me.

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C

Community Member

Legacy User

Hello,

Thank you for reaching back.

Can you try opening the link in an incognito window?

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Translate

C

Community Member

Legacy User

I'm not sure what you mean by "incognito window".

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C

Community Member

Legacy User

Hello,

Thank you for reaching back.

An incognito window or private window is a feature that most browsers have where no cookies or cache can be stored (cookies and cache sometimes create errors).

If you use Chrome you may find your incognito window as follows:

Open Google Chrome
Click the Settings menu at the top right
Click New Incognito Window

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Translate

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.