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Whether there is an option to send notification email to all signatories or specific signatories i.e. not just to those who are pending with signature

  • September 11, 2024
  • 4 replies
  • 131 views
M
New Voice
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Hi Team, could you kindly advise whether there is an option to send notification email to all signatories or specific signatories i.e. not just to those who are pending with signature? Looking forward to your response. Thanks!

Best answer by JohnSantos

 

Hi John and team,

Thanks for your prompt response!

Further if there is a signing order, is there a way all recipients will be notified where is it currently sitting at? Just wanna ensure everyone is aware what is the status for tracking purposes.

Thanks for your help!

Kind Regards,

Moya

Hi @Moya Sun  - Not really a way to notify everyone if there is a signing order.  They only get notified when it is their turn to sign.

4 replies

JohnSantos
Guru
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  • JohnSantosGuru
  • Guru
  • September 11, 2024

@Moya Sun 

Once you have sent an envelope, you can resend a notification to sign. If there is no signing order, all recipients will be notified. However, if there is a signing order, only the recipients who are next in the routing order will be notified.

Once all recipients have signed and the envelope is marked as completed, a notification will be sent to all signatories informing them that the process is complete.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
M
M
New Voice
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  • Moya SunNew Voice
  • Author
  • New Voice
  • September 12, 2024

Hi John and team,

Thanks for your prompt response!

Further if there is a signing order, is there a way all recipients will be notified where is it currently sitting at? Just wanna ensure everyone is aware what is the status for tracking purposes.

Thanks for your help!

Kind Regards,

Moya

M
New Voice
Forum|alt.badge.img+2
  • Moya SunNew Voice
  • Author
  • New Voice
  • September 12, 2024

@Moya Sun

Once you have sent an envelope, you can resend a notification to sign. If there is no signing order, all recipients will be notified. However, if there is a signing order, only the recipients who are next in the routing order will be notified.

Once all recipients have signed and the envelope is marked as completed, a notification will be sent to all signatories informing them that the process is complete.

Hi John and team,

Thanks for your prompt response!

Further if there is a signing order, is there a way all recipients will be notified where is it currently sitting at? Just wanna ensure everyone is aware what is the status for tracking purposes.

Thanks for your help!

Kind Regards,

Moya

JohnSantos
Guru
Forum|alt.badge.img+19
  • JohnSantosGuru
  • Guru
  • Answer
  • September 12, 2024

 

Hi John and team,

Thanks for your prompt response!

Further if there is a signing order, is there a way all recipients will be notified where is it currently sitting at? Just wanna ensure everyone is aware what is the status for tracking purposes.

Thanks for your help!

Kind Regards,

Moya

Hi @Moya Sun  - Not really a way to notify everyone if there is a signing order.  They only get notified when it is their turn to sign.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
M
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