Where would one find the the Certificate of completion, when downloading a signed document and selecting the the option “combine all PDFs into one file", it was not attached to the PDF and we can't find it.

Question

Where would one find the the Certificate of completion, when downloading a signed document and selecting the the option “combine all PDFs into one file",  it was not attached to the PDF and we can't find it.

Community Expert · Accepted Answer

Hello,Thank you for reaching out here in the DocuSign Community.You can find the Certificate of Completion by downloading it separately or combined, however, to download it as combined there is a feature that the admin would need to enable, they would need to go to Settings > Signing Settings > and enable the option "Attach certificate of completion to envelope": https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=fur1583277359739.html&_LANG=enusLet us know if you need further assistance with this.Best regards,Nathaly | DocuSign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

Community Member · Answer

Thank you Nathaly - I will have the Sys Admin change the setting.  The link  is not working

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