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When I add the Date Signed it is only recording the Date, not the Time. Thought the system used to record both. How do I ensure the Time is also recorded?

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Community ExpertAnswer

Docusign Employee

Hi,

Thank you for reaching out here in the DocuSign Community.

I am sorry to hear that your Date Signed field is not using the format you were expecting, but I will gladly help you correct the issue as soon as possible.

You are able to control the Date Signed field's format as part of the account Signing Settings, through the "Current Time Format" option offered in Settings>Signing Settings.

For more details on this topic, see:

Document Date and Time Format

Feel free to let us know if you need further assistance with this.

Thank you for using DocuSign, we hope you have a wonderful rest of your day!

Best regards,

Alejandro R. | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

C

Community Expert

Answer

Docusign Employee

Hi,

Thank you for reaching out here in the DocuSign Community.

I am sorry to hear that your Date Signed field is not using the format you were expecting, but I will gladly help you correct the issue as soon as possible.

You are able to control the Date Signed field's format as part of the account Signing Settings, through the "Current Time Format" option offered in Settings>Signing Settings.

For more details on this topic, see:

Document Date and Time Format

Feel free to let us know if you need further assistance with this.

Thank you for using DocuSign, we hope you have a wonderful rest of your day!

Best regards,

Alejandro R. | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Translate

C

Community Member

Legacy User

Thank you, Alejandro!

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C

Community Member

Legacy User

Hi,

Thank you for following up.

I am glad to hear that you found the resources I shared useful, please take into consideration selecting the comment as the "Best Answer" if you find that it helped you solve your issue.

And, please don't hesitate to let me know if you have any other questions or concerns and I will address them as soon as possible.

Best regards,

Alejandro R. | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Translate

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.