Hello,
Welcome to the Docusign Community!
Is that error occurring in an application/software connected to Docusign eSignature via API? If so, it’s something to be reviewed by the application/software developer. That type of window error pop-up is not seems to be a Docusign error.
If you’re using the Docusign eSignature Web interface to send an envelope, where exactly such error shows up?
I hope that helps;
Alexandre
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Nathaly | Docusign Community Moderator
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