We sent a document to a member, the member did not complete the process, however, they kept receiving emails for the document. How can we stop the emails to our members?

Question

Community Expert · Accepted Answer

Void the envelope which would stop the Reminders.  Or Correct the envelope go to the Advanced Options and turn off or change the Reminders. Reminders are set on a per envelope basis but they can also be controlled globally to whether Reminders are even enabled (must be changed by a DocuSign Administrator).

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