Back to Docusign.com
When someone sends me a document and I sign it, then someone else needs to sign it - I can not longer see that document. I used to see it under “waiting for others”. Is there a setting that the account manager needs to change?
Solved
Waiting on Others
+1- Newcomer
Best answer by David.Schmitz
Last option would be to find an envelope that should be in this “waiting for others” based on the criteria above and create a DocuSign Support case to see if there is some other issue or reason for it not appearing.
- Hero
- Answer
Last option would be to find an envelope that should be in this “waiting for others” based on the criteria above and create a DocuSign Support case to see if there is some other issue or reason for it not appearing.
- Community Moderator
Hello
If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.