Hello @Tammy Blouvet,

Thank you for reaching out here, we want to welcome you to the Docusign Community, I appreciate you bringing your question to this Community, we are committed to providing you with the best service possible.

I apologize for any inconvenience this might cause you, would you use numbers or letters in those fields?

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @Tammy Blouvet,

I hope you are doing well.

I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible. Are you able to provide the information that I previously requested? 

Best regards,

 Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi Christopher, 

Yes, we would like the signer to be able to enter letters or numbers in this field (no special characters). For example, if you enter Red123 in the first field we want to prevent the application from allowing Red123 in the next text field. We need two options, in case option #1 is taken we need a different second option. 

Our DocuSign plan is an Enterprise eSignature account. I didn’t see that on the plan sheet you’d provided. So I am not sure if that option is available in our account or not. 

Thanks again for the assistance. 

Hi @Tammy Blouvet,

The second text field is mandatory regardless of the information that was entered in the first one correct? the only condition is that it cannot be the same text.

Best regards,

 Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Yes, that is the requirement I am looking to achieve. The other requirement that I’ve successfully got working with a Regex Pattern is the field has to be at least 7 characters and no more than 15 and can only be letter or numbers (no special characters). 

Hi @Tammy Blouvet,

I apologize for any inconvenience this might cause you, but after a review there is no option within Docusign to crosscheck text fields, however, any feedback that can improve our users’ experience is always welcome. 

We invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.

Best regards,

 Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.