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Question

Using Elastic Template with regular templates

M
Newcomer
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Hello,

I’m looking into using Elastic templates.  When filling in the Elastic template, will we be able to read those field values with our existing Connect API?  We store the envelope contents based on those fields we write out to a text file before importing them into another application.

We currently use a cumbersome process where we have users ‘use a template’ and also upload a document type that matches a template we created.  We want to make the process easier for the user and build in more flexibility too.  Are we on the right track with Elastic templates to achieve this?   We want to continue to use our existing templates as well.  I’m not sure how they both can be used together or not.

Thanks

 

Maggie

2 replies

JohnSantos
Valued Contributor
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  • JohnSantosValued Contributor
  • Valued Contributor
  • 981 replies
  • March 20, 2025

​@maggie.gallotti 

Yes. Using Elastic Templates will still provide the same type of recipient “tab” (field) data back in the envelope completion message so that you can read those field values from DocuSign Connect in much the same way as with your existing templates. You can continue to use your existing templates alongside the new Elastic Templates—DocuSign does not force you to use one or the other exclusively.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
M
Community Moderator
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Hello ​@maggie.gallotti,

I hope you are doing well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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