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Un-Voiding


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The envelope I initially sent on the 21st of January was voided just recently. I wasn't able to keep track and missed the date it was to lapse.

Is there a way to un-void it?

Only one signatory was able to sign and upload a couple of documents. I need to download those documents with the "VOID" label.

Thanks in advance for any suggestions or ideas that can help me here.

Best answer by mrave

@MomSitter 

No, there is no option to “un-void” an envelope, as this is a final state.

I suggest that you “Create a copy” and re-send the envelope for signature. Then you do not need to prepare the envelope again, but the signer who had already signed needs to sign again on the new envelope.

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3 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 929 replies
  • Answer
  • June 5, 2024

@MomSitter 

No, there is no option to “un-void” an envelope, as this is a final state.

I suggest that you “Create a copy” and re-send the envelope for signature. Then you do not need to prepare the envelope again, but the signer who had already signed needs to sign again on the new envelope.


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  • Author
  • Newcomer
  • 3 replies
  • June 5, 2024

Thanks, Mrave!

Appreciate your suggestion.

 


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  • Newcomer
  • 1 reply
  • June 20, 2024

Can I adjust the timing on the contract so I don’t reach the time-out void status? I have a pile of voided contracts because of staff turnover.