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Question

"The envelope allowance for the account has been exceeded." in a developer account

  • 6 September 2024
  • 1 reply
  • 14 views

I have a developer account which I use to test our Salesforce integration with. I recently started getting the error message “The envelope allowance for the account has been exceeded.” I was under the impression that developer/sandbox accounts did not have such limit but apparently I was wrong. When does this reset or is it possible to increase it? 

@alex03 

Yes, as the document told there are no limit for the developer account:

https://support.docusign.com/s/articles/What-are-my-options-for-a-DocuSign-Trial-account?language=en_US&rsc_301.

 

how many envelopes that you send in one months. As I remember my clients test performance of create Envelope, they meet the limit for developer account last year. then we create case with support team and told what the client want to do than support change the limit. but I can’t find the email.

 

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