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I have created a template that is not behaving.
The private message is not sticking when template applied to the document for ONE of the recipients (a witness). The PM for the other 4 recipients work……
Any ideas?
Question
Template PM not sticking
- Community Moderator
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
I’m sorry to hear that your template is not working as expected, I understand the private message is sticking to all recipients except for the witness.
To better assist you with a solution, can you provide the actual template in a JSON file? This can be done by downloading the template as shown in the following article: Download templates
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Community Moderator
Hello
Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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