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Signing Group

Forum|Forum|1 year ago
October 14, 2024
10 replies
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How do you create a signing group? I have an admin account but do not see the signing gruop option in my contacts setting.

Best answer by Michael.Rave

@Rurits

In that case you are probably on a Docusign plan that does not include sining groups as a feature.

Signing groups are not available in the Standard plan. They are available in the add-on “Advanced Workflows” in the Business Pro plan and included in the Enterprise Pro plan.

Michael.Rave

Docusign Employee

@Rurits

Signing Groups are not set up in the contact settings, but under Admin.

This Docusign Support article describes how to add Signing Groups.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

R

Rurits

Author

New Voice

@Michael.Rave

Thank you for letting me know that it’s under Admin. Unfortunately, I do not see Signing Groups. I have created groups under Groups but it seems like it is to only share templates and branding.

Michael.Rave

Answer

Docusign Employee

@Rurits

In that case you are probably on a Docusign plan that does not include sining groups as a feature.

Signing groups are not available in the Standard plan. They are available in the add-on “Advanced Workflows” in the Business Pro plan and included in the Enterprise Pro plan.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

N

nathaly.monge

Docusign Employee

Hello @Rurits ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

S

sarthakhirani

New Voice

Hello @Rurits ,

we have the highest i am enterprise plan with DocuSign not showing sinning group option

S

sarthakhirani

New Voice

Hello @mshealy,

we have the highest i am enterprise plan with DocuSign not showing sinning group option

S

sarthakhirani

New Voice

Hello @mr1,

we have the highest i am enterprise plan with DocuSign not showing sinning group option

S

sarthakhirani

New Voice

Hello @David.Cribbs ,

we have the highest i am enterprise plan with DocuSign not showing sinning group option

J

Jenny.Martin

Community Moderator

Hello @sarthakhirani,

Thanks for reaching out to the Docusign Community!

If you're on the highest DocuSign Enterprise plan but do not see the Signing Groups option, this is typically due to one of the following:

Signing Groups is not enabled on the account, even though the feature is available under your subscription.
Your user profile does not have the required administrator permissions to manage or view Signing Groups.

Please have your DocuSign Account Administrator verify whether Signing Groups is enabled under the account settings. If the feature is still unavailable, we recommend contacting DocuSign Support to confirm that the entitlement has been provisioned correctly for your subscription.

If possible, please share a screenshot of where you expect to see the Signing Groups option, and we'll be happy to review further.

Best Regards,
Jenny | Docusign Community Moderator

J

Jenny.Martin

Community Moderator

Hello @sarthakhirani,

I hope everything is going smoothly for you. I just wanted to check in to see if you still need any help.

Let us know if you need further assistance. We’re here for you!

Best Regards,

Jenny | Docusign Community Moderator

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