Are we ever going to get DocuSign to add this vital information to their “Sends Remaining” count? I’ve been asking for it for years.
Will my monthly allotment reset tomorrow or 3 weeks from now? It’s important, and their system knows. Why not display it?
Hi
Welcome to the DocuSign Community!
We are glad to have you here and can't wait to help share as much knowledge as possible.
I am sorry to hear that you haven’t been able to find the details regarding your envelope allowance expiration, but I will share more details on the topic.
If you are working with one of our monthly plans, your allowance will reset at the end of your billing cycle, specified in Settings>Plan and Billing.
For more details on this topic, see:
View Plan and Billing Information
Feel free to let us know if you need further assistance with this.
Thank you for using DocuSign, we hope you have a wonderful rest of your day!
Best regards,
Alejandro R. | DocuSign Community Moderator
Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find
Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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