I am trying to search for envelopes more than 6 months old. The date filter drop down box does not show the Apply button as the other filters offer. I am unable to utilize the 12 month option.
Sometimes the Search does not work for the name requested even at 6 months.
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
I’m sorry to hear about the unfortunate events while looking for old envelopes.
Does this happen if you try different browsers? Can you try to clear your cookies and cache?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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