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Hello everyone,
Is there a way to get back an expired docusign or is it gone forever?
Thanks for the help.
Solved
Retrieve expired docusign
+1- Newcomer
Best answer by nathaly.monge
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
If you were able to complete your actions on the document and it got expired due to a different signer you should be able to access it from the initial link but if the document expired prior of you completing any actions I’m sad to say that only the sender can provide the document: Access to Voided Envelopes
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+15- Community Moderator
- 2554 replies
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
I understand you are trying to get back an expired document.
When a document has been expired these become voided, as a sender you should be able to access voided/expired documents from your account, however, these can not be unvoided to continue in use, you would have to create a copy of the document and send for signature again: Void Envelopes
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+1- Newcomer
- 1 reply
Hello! I was a receiver of the document and now need the lease for tax reasons Can I access the expired document without contacting the sender?
+15- Community Moderator
- 2554 replies
- Answer
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
If you were able to complete your actions on the document and it got expired due to a different signer you should be able to access it from the initial link but if the document expired prior of you completing any actions I’m sad to say that only the sender can provide the document: Access to Voided Envelopes
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+15- Community Moderator
- 2554 replies
Hello
If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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